Quick Answer
If a snow removal contractor damages your driveway in Sarnia, stop the work if possible, take photos, and report it right away. Do not touch or repair the damage until it’s documented. If the contractor refuses to fix it, you can go through their insurance, file a written claim, or take the case to Ontario Small Claims Court.
What to Do If a Snow Removal Contractor Damages Your Driveway
| Step | What To Do | Why It Matters |
|---|---|---|
| 1 | Take photos and videos immediately | Creates proof of what happened and when |
| 2 | Don’t fix, salt, or shovel the damaged spot | Keeps evidence untouched |
| 3 | Contact the contractor in writing | Starts a documented record of the issue |
| 4 | Ask if they have snow removal insurance | Most professional contractors should |
| 5 | Get repair quotes from local driveway companies | Helps prove the cost of damage |
| 6 | If they refuse, file a claim or go to Small Claims Court | Ontario Small Claims Court covers up to $35,000 |
Step 1: Stop and Take Photos
If you notice damage while the snow plow contractor is still working, ask them to stop. Take close and wide-angle photos of tire tracks, blade marks, cracked asphalt, broken interlock stones, or chipped curbs. This protects you if they later deny responsibility.
Step 2: Don’t Repair or Cover It Yet
Leave the damage untouched. Don’t spread salt over it or shovel it away. If snow is blocking the view, gently brush it off without moving broken concrete or asphalt pieces. Once you fix it, the evidence is gone.
Step 3: Contact the Contractor
- Reach out politely in writing – Text, email, or written note is best
- Ask if they are insured for snow removal damage – Most professional Sarnia contractors should carry liability insurance
- Request a repair plan or reimbursement – Ask for a written response, not just a verbal promise
Step 4: If They Refuse to Pay or Repair
If the contractor argues, blames weather, or ignores you, stop all phone calls and communicate only by text or email. This creates a written record. Keep copies of before-and-after photos, messages, invoices, and your snow contract if you have one.
Step 5: Insurance, Mediation, and Small Claims
- Contractor’s insurance should pay first – If they admit fault or you have evidence
- Homeowner’s insurance may help in some cases – But you may need to prove contractor negligence
- Small Claims Court in Ontario covers up to $35,000 – You can claim for driveway repair costs, interlock stone replacement, or resurfacing
- You’ll need quotes from local driveway companies – Proof of cost is required
Common Types of Driveway Damage During Snow Removal
- Asphalt scrapes or gouges – Caused by steel plow blades digging into the surface
- Cracked or lifted interlock pavers – When the plow catches an edge or pulls stones up
- Broken concrete edges or curbs – Usually from heavy trucks or loaders turning too tightly
- Salt damage to concrete surfaces – Over-salting can cause flaking or pitting
How to Prevent This in the Future
- Add damage responsibility to your snow removal contract – Make it clear who pays if something breaks
- Hire companies that use rubber or polyurethane plow blades – These prevent most surface damage
- Use reflective driveway markers – Helps plows avoid grass or garage edges
- Avoid paying the entire season up front – Pay monthly or after each visit to keep leverage
Final Word
If a snow plow damages your driveway in Sarnia, acting fast is the most important step. Take photos, keep everything in writing, and speak to the contractor before repairing anything. Most cases get solved through insurance or an agreement, but if not, Ontario Small Claims Court is an option. The best protection is a clear contract, proper documentation, and choosing insured contractors who use safe equipment.